domcusimano

My wife and I were looking for a real estate agent to help us find our first home. We interviewed several agents and knew we had found the one when we met with Lisa Kittleman. With her positive attitude and friendly demeanor, she made a great first impression on us. She told us how much she loves her job and it certainly shows. She’s very knowledgeable, easy to talk to, and we felt that she truly cared about what we wanted. We got the sense that Lisa would be tireless in making sure that we found a house that we loved. Lucky for us, we were completely right! It always felt like Lisa was 100% focused on our needs, even though we know how busy she is. She was very responsive, no matter when we contacted her, and we felt like we could ask her anything. Honestly, we were so comfortable with Lisa that it felt more like we were searching for our perfect house with a friend (albeit one who really knows her stuff!). We also never felt like she was pushing us into a decision and always knew that she had our best interests at heart. When we finally found the house that we knew we wanted to buy, Lisa did a great job of talking us through the offer process and what our options were. Lisa also proved herself to be an expert negotiator when she got us an amazing price and made the lengthy negotiation process as painless as possible. Lisa was present for the home inspection, just like she was there for every other part of the process. Again, she made sure we understood our options after the inspection and helped us decide what steps to take afterwards. She also asked the inspector about things that my wife and I would never have thought to ask, and was very proactive about following up on items that we requested the sellers fix. Lisa has even contacted us since closing with reminders about things that we should take care of. At closing, Lisa made sure that the process went smoothly and made everything crystal clear to us. We’re so lucky to have found Lisa and we’ve already recommended her to everyone who will listen to us. It’s not going to happen anytime soon, but the next time we are in the market for a house Lisa will be the first person we call! Thank you again for all of your hard work!

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